What are promo codes?
Promo codes provide instant discounts on bookings and are exclusive to Trip.com members.
How do I get promo codes?
Promo codes can be gained by redeeming points, from online promotions, and by making bookings on Trip.com. If you subscribe to our promotion & deal notifications, you'll be one of the first to hear about upcoming Trip.com promotions.
How do I add a promotion code to my account?
Click the “Add” button under “Trip.com Wallet” > “Promotion Code” and enter your promotion code to add it to your account.
Where can I find out more about my promotion code?
For information on your promotion code’s discount amount and period of validity please refer to your promotion code offer. For the full terms and conditions of your promotion code, select “My account” > “Trip.com wallet” > “Promotion code.”
How do I use promo codes?
You can add a promo code to a booking when filling in your booking details either by entering the code manually or by selecting it from those already in your account. The amount will be automatically deducted from your total. However, your receipt will still be for the full booking amount. Only one promo code can be added to a single booking.
How long is my promotion code valid for?
Promotion codes are valid only during the period stated on your promotion code offer. You can check your promotion code’s period of validity and terms and conditions in your Trip.com account. Just click “My account” > “Trip.com wallet” > “Promotion code.”
What happens to my promotion code if I cancel or modify my booking?
a. If you cancel your booking, your promotion code will be returned to your Trip
b. Promotion codes can be used to discount bookings that are modified online or via the Trip.com app. Promotion codes cannot be used to discount bookings that are modified via Trip.com customer service hotline, and the code will automatically be returned to the owner’s Trip.com account.